DEPARTMENT SUMMARY: Children, Youth, & Family Services offers lesbian, gay, bisexual, transgender, queer, and questioning (LGBTQ+) youth the services, supports, and programs they need to develop the skills to transition successfully into adulthood. Our programs are: low-barrier; trauma, resilience, and healing-informed; culturally responsive; and operate according to Housing-First, Harm-Reduction, and anti-oppression principles. We believe that all youth have the right to a safe, secure, and nurturing environment.
The Youth Center specifically serves youth up to the age of 24 who are currently at-risk of or experiencing homelessness. The Youth Center offers services in an LGBTQ+ safe and affirming environment and serves as an entry point to assist youth making the transition from homelessness to housing. Our services include meals, clothing, support groups, a charter high school, GED and college prep program, an employment preparation, training and placement program, case management, counseling, a crisis shelter and a transitional living program (TLP). Our community-based programs include services for youth at-home, in school or in systems of care.
JOB SUMMARY: Work with Training and Technical Assistance (TTA) Team members to research, design, develop, and implement internal department and external training and coaching curricula and protocols for partner agencies, system of care agencies (i.e. child welfare, probation, courts, homeless services, mental health, etc.), educators, parents, and other stakeholders on best practices for serving LGBTQ+ youth.
ESSENTIAL FUNCTIONS:
1) Provide training, technical assistance, coaching support for partner agencies, direct service teams, and stakeholders as well as CYFS staff;
2) Work with TTA team members and CYFS staff to develop content and/or coordinate with external agencies to deliver trainings, coaching, and technical assistance for all CYFS staff on topics such as trauma-informed care, Equal Access, and non-violent crisis intervention;
3) Conduct capacity building and infrastructure support for system of care agencies, educators, parents, and other stakeholders based on best practices for working with LGBTQ+ youth;
4) Work with TTA Team members to develop and implement training and coaching protocols to ensure fidelity and effectiveness of training service delivery and implementation practices;
5) Develop and conduct trainings and workshops at local, regional, and national conferences in-person and online;
6) Represent team in external spaces with stakeholders and decision makers;
7) Implement, track, and report on internal metrics such as recruitment, data entry, revenue tracking, and partner outreach;
8) Work with TTA Team members and CYFS staff to assist in the preparation of monthly, quarterly, and annual reports;
9) Attend and participate in all staff meetings, site visits, and conference calls as necessary;
10) Other duties as assigned;
JOB QUALIFICATIONS AND EXPERIENCE:
1) Experience working with the LGBTQ community and familiarity with issues of particular relevance to LGBTQ people;
2) A passion for the Center’s work and its mission to make the world a better place for LGBTQ people;
3) A minimum of 2 years of experience providing training, coaching, and/or technical assistance in a similar environment;
4) 2-4 years of work experiences in social services environment or equivalent education;
5) Knowledge and understanding of the issues affecting LGBTQ+ youth, primarily youth in foster care/probation system and other systems of care;
6) Ability to demonstrate active listening skills, adult learner engagement, and group facilitation;
7) Access to reliable transportation and the ability to be insured;
8) Knowledge of housing-first, harm-reduction, trauma-informed care principles;
9) Flexibility to work evenings and weekends, and travel regularly;
10) Self-motivated, energetic, flexible, and the ability to work in a team environment;
11) Excellent verbal and written communication skills, including strong organizational, detail and interpersonal skills;
12) Excellent computer skills and knowledge including word processing, database operations, spreadsheets, and other software systems;
13) Demonstrated ability to work effectively with people of diverse races, ethnicities, nationalities, sexual orientations, gender identities, gender expression, socio-economic backgrounds, religions, ages, English-speaking abilities, immigration status, and physical abilities in a multicultural environment.
The Los Angeles LGBT Center is an Equal Opportunity Employer and is committed to fostering diversity within its staff. Applications are encouraged from all persons regardless of their race, color, ancestry, religious creed, national origin, sex, sexual orientation, gender identity, gender expression, medical/physical/mental condition, pregnancy/childbirth and related medical condition, age, marital status, or veteran status.